Keep Up with Brand Interests Instantly using
Social Media Monitoring & Alert
Why Choose Monitoring and Alert ?
Instantly tracking consumer voices talking about your brand on social media channels in the topics that the brand is focusing on or interested in
Discover real consumer opinions, enabling you to make effective communication adjustments
Automatic alerts based on set time and channels, keeping you informed of updates at all times
Having a daily summary report for the relevant internal departments or management levels within the business
The report will be reviewed by an expert before submission
Upgrade Your Alert System with Message Center Application
An application designed specifically for Wisesight customers that ensures no important notifications are missed. It organizes notifications by priority and alerts the relevant teams within the organization for quick action
Who is this service designed for?
The Social Monitoring and Alert service makes it easier to track and receive alerts
on important voices from social media. Therefore, it is suitable for teams
involved in managing social media platforms or customer relations teams
Customer Service Teams
Helps customer service teams respond quickly to inquiries, complaints, or feedback on various social media platforms
Crisis Management Teams
Helps crisis management teams detect issues early and respond quickly before they cause harmful impacts to the organization
Marketing/Branding Teams
Helps teams managing social media across all platforms track comments, measure campaign success, and closely monitor competitors
Government and Public Sector
This service is suitable for government organizations to monitor public sentiment, address issues, and engage with communities for better management
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